CHANGE WEIGH INS NOW!!!!!!
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  • 05-28-2008 3:19 PM
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    • tonicarlson
    • Silver

    CHANGE WEIGH INS NOW!!!!!!

    I am very happy with the program and my progress but you aren't.  Because you don't allow me to post my weight in anything less than full pounds!!!!!!!  I lost .75 lbs this week and I'm fine with that.  But at check in I can only put full pounds so your stupid screen is telling me I didn't lose weight and advising me on what to change.  Talk about discouraging!!!  You are sabotaging my self esteem and it needs to stop now.  I have posted, or seen posted, this topic several times and I've never seen a single Alli rep respond to it.  Your own program says that our goal should be 1 to 2 lbs per week.  Which means if I lose half a pound that is anywhere from 25 to 50% of my goal and you won't let me post it.  This is stupid, stupid database issue where for some strange reason you have set weight as integers instead of doubles. 

    FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I am seriously considering dropping your progam if can't make this simple change or at least have the courtesy to explain why.

  • 06-02-2008 5:18 PM In reply to
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    • alliadmin3
    • Platinum

    • Moderator

    Re: CHANGE WEIGH INS NOW!!!!!!

    This is not a fix issue, and we are aware that pounds can only be entered in whole integers. This was a decision made during development of the check-in process.

  • 06-16-2008 11:01 PM In reply to
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    • mkriske
    • UnRanked

    Re: CHANGE WEIGH INS NOW!!!!!!

     At least you were able to check in, the program won't even let me do that much.  Yes, I registered my product, got the e-mail reminder today, started Alli today, cannot put my weight in so as far as the program is concerned I cannot do anything, this doesn't seem right.

    Please help. 

  • 06-17-2008 11:59 AM In reply to
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    • alliadmin3
    • Platinum

    • Moderator

    Re: CHANGE WEIGH INS NOW!!!!!!

    mkriske,

    Your check-ins are weekly marks of your progress on alli. Therefore your first check-in will not be for at least a week after your Capsule Start Date you entered during registration. Please check your "my goals" module on your myalliplan home page for your first check-in date.

  • 06-17-2008 12:18 PM In reply to
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    • mkriske
    • UnRanked

    Re: CHANGE WEIGH INS NOW!!!!!!

     Thank you, now it makes sense.  I just wish that would havebeen posted somewhere in the FAQ's so I didn't have to try to get answers from the forums.  For the most part the site is useable, it just takes a lot of getting used to.

    Michele 

     

  • 06-17-2008 12:19 PM In reply to
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    • alliadmin3
    • Platinum

    • Moderator

    Re: CHANGE WEIGH INS NOW!!!!!!

    No worries. If you need any future assistance, feel free to ask.
    alliadmin3

  • 06-17-2008 5:14 PM In reply to
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    • yellownose
    • UnRanked

    Re: CHANGE WEIGH INS NOW!!!!!!

    I can't even put my weight in.  I can't figure out how to even check in!! Does anyone know what I am doing wrong?? Thanks,  confused.

  • 06-20-2008 11:56 AM In reply to
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    • alliadmin3
    • Platinum

    • Moderator

    Re: CHANGE WEIGH INS NOW!!!!!!

    Have you been able to complete your check-in? On your check-in date there will be a "Check In Now" button in the "my goals" module on your myalliplan home page.

    Also, please be sure to read yout Step 1 all the way through. Your check-in will not be activated until you do so.

  • 06-26-2008 8:56 AM In reply to
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    • mrbeanandbitsy
    • Copper

    Re: CHANGE WEIGH INS NOW!!!!!!

     I would like the opportunity to change a past weigh in or at least have a location where I can email someone who could do so.  Apparently the fact thatI forgot the whole numbers things and tried to enter a .5 extension has made Alli website decide that I now weigh 1615 pounds and the feedback commiserated with mefor having gained 1400 plus pounds!  Well, I would say that's more than a setback and thesite should have the logic built in to say something's wrong here folks... Since it doesn't could someone please edit me!?!?  Christine

  • 06-27-2008 11:14 AM In reply to
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    • alliadmin3
    • Platinum

    • Moderator

    Re: CHANGE WEIGH INS NOW!!!!!!

    There's not a way to "redo" a check-in. You can fix this in your weight loss chart by selecting the "edit entry" link in the chart. During your next check-in you will receive the correct message.

  • 07-06-2008 1:53 PM In reply to
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    • patches57
    • Bronze

    Re: CHANGE WEIGH INS NOW!!!!!!

    actually, this isn't an acceptable answer. most people who are using this site and are actually trying to lose weight know that even a couple of ounces lost is a victory. the site check in needs to be changed if you want people to continue to be excited about their weight loss with alli.

    alliadmin3:

    This is not a fix issue, and we are aware that pounds can only be entered in whole integers. This was a decision made during development of the check-in process.

     

  • 07-11-2008 1:51 PM In reply to
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    • rcprincess
    • Bronze

    Re: CHANGE WEIGH INS NOW!!!!!!

     This really is an issue to your users!  Especially when we are using scales that have the oz.  It can be a very big deal, and rounding just seems like cheating!

    If you always do what you've always done, you'll always get what you always got. 

  • 07-12-2008 6:47 PM In reply to
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    • tbanda
    • UnRanked

    Re: CHANGE WEIGH INS NOW!!!!!!

    I guess I can understand the desire to get really specific...though a few ounces?  That's the difference of an extra half a soda, or maybe you went to the bathroom before instead of after a weigh in.  I think that's why they only let us weigh in once a week...if we weigh in everyday, all those little variables could give us a false sense of pride, or worse an erroneous feeling of failure.   At least this way we go get  a better, weekly, image of our weight-loss rather that freaking out every other day cause we fluxuated a few ounces.

    I hope you keep it up though, and lose the weight!  

  • 07-14-2008 12:13 PM In reply to
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    • mirsl
    • Copper

    Re: CHANGE WEIGH INS NOW!!!!!!

     I'm losing 1 - 2 pounds a week.  Every bit of loss is encouraging.  With that kind of weight loss, the difference between losing .6 pounds in a week and losing 1.4 is significant and I'd like to see it.  Obviously, some people feel that seeing that kind of detail is helpful rather than crazy making.  If GSK permitted weigh-ins using ounces or tenths of pounds, people who felt that it was helpful could use the feature.  People who didn't have scales with that kind of detail or who found it unhelpful would be free to continue rounding. 

    Despite GSK's advice, different systems work for different people. I weigh myself every day because, on balance, I find it helpful.  I do it first thing in the morning, after I've been to the bathroom and wearing the exact same thing, thus, as much as possible, comparing apples to apples.  I know if I've had something the night before that makes me retain water and I weigh 2 lbs. more than I did the previous day, it's only water weight and I don't worry about it.  Seeing those tiny, incremental tenth of a pound losses day to day is motivating and encouraging for me.  I'm sure I'm not the only one, just as I'm sure there are plenty of people who are only made crazy by getting on the scale every day.

    Where people differ on what's helpful and where so many people have made it so clear that they would like to be able to check in using smaller units, why not provide the flexibility?

     

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