Help! I can't check in
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  • 07-07-2008 4:18 PM
    • please upgrade Flash player
    • mross4
    • UnRanked

    Help! I can't check in

    I have been trying to check in since Saturday and I get an error page each time.  I keep getting reminder emails to check in but it is getting frustrating because I keep trying but the error page is all I get.

     

    Is anyone else having this problem or is it just me?

     

    Michele

    Filed under:
  • 07-08-2008 3:58 PM In reply to
    • please upgrade Flash player
    • mross4
    • UnRanked

    Re: Help! I can't check in

    OK, It seems that the emails that are being sent have bad or corrupt links.  If I try to use the link to check in from the email I get the error page, but if I log in manually when at the site I can get in.  That is really annoying. If the links don't work, then don't provide them.

     

    Michele

    Filed under:
  • 07-08-2008 5:06 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: Help! I can't check in

    You probably receive an error because you aren't signed in when going directly to your check-in from your email.

    We can look into changing this so that it takes you to a sign-in page first.

  • 07-14-2008 12:27 AM In reply to
    • please upgrade Flash player
    • Redcinamn
    • UnRanked

    Re: Help! I can't check in

    I am soooo frustrated, Im a web designer and honestly have never had this much of a problem navigating a site?

    I have been trying to "check in " and add my stats for my first week but for the life of me can not figure out where to do this. I have gone under "my check in" , "myallie", "mystats" and so on I even went to site maps but can not find the link.  I have tried changing the check in date as it is now Monday 12:25am and still have no luck it just continueouly says next week is my next check in?

    Can someone please help me out here, I am so excited to ener the weight I have lost in the first week but this is so frustrating.

     

    ~Red

  • 07-14-2008 11:46 AM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: Help! I can't check in

    Because the check-ins are weekly tracks of your progress, your check-in date will be at least a week after your Capsule Start Date you entered during registration, depending on your check in day (M-S).

    Also, please be sure that you have read your Step 1. Your check-in will not be active until you do so.

    Hope this helps, and keep up the great work.

  • 07-14-2008 2:38 PM In reply to
    • please upgrade Flash player
    • Redcinamn
    • UnRanked

    Re: Help! I can't check in

    Thank I have indeed read step one quite a few times. I have to agree with this poster though:

     

    There seems to be al ot left unsaid on how to navigate around this site?  This is already a  frustrating experience for most, maybe some one can put a little time into making it a bit more user firendly?

     

    Red

     

     Thank you, now it makes sense.  " I just wish that would havebeen posted somewhere in the FAQ's so I didn't have to try to get answers from the forums."  For the most part the site is useable, it just takes a lot of getting used to.

    Michele

  • 07-18-2008 8:55 AM In reply to
    • please upgrade Flash player
    • scoobydoobydoo
    • UnRanked

    how do you check in

     can you check in before you start taking the pills if so how do you do it or do they just send you eamils cuz i havent gotten those either. when i click on my check in it says no info found im confused thanks

  • 07-18-2008 3:14 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: how do you check in

    Your first check-in will be at least a week after the "Capsule Start Date" you entered during registration.

    On your check-in date, there will be a "Check In Now" button on your myalliplan home page that will take you to your weigh-in and weekly survey. You do not actually enter information into the "my progress" area.  

  • 07-21-2008 2:20 PM In reply to
    • please upgrade Flash player
    • scoobydoobydoo
    • UnRanked

    Re: how do you check in

     

    thank you i was getting kinda fustrated. i have tried everything and this is the last step my doctor insist i do it otherwise i might not be able to get pregnant and have more kids. so thanks for the info

  • 07-21-2008 5:08 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: how do you check in

     No worries, and best wishes to you!

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