Hi,

I have been on the alli program now for a week and can't find where to put it my lost weight info.  When I go to the weight check in page, I get "no information entered."  So, I need to know where to go from there.  Also, I have entered meals with info througout the week, but am showing "no info" put in on the amount of fat/calories.  Does the system do this automatically or do we need to enter? 

I'm a little disappointed with having to enter all Nutrional Facts for specific cereals and other foods.  Am I missing out on a short cut to some of this.

I'm sorry if I sound frustrated.  I have 60 lbs. to lose and am feeling a little overwhelmed.  Kids, not much time on hands, etc. 

Thanks for any info shared!!

Hi photomomx5, 

Thanks for your post.  I would encourage you to try to post this message to the "most frequently asked questions" forum, and/or to call the number that is listed there.  Also make sure that you are clicking on the "log" button at the bottom of each forum when you enter your info.  

Best of luck, 

Kelli

 Once you have signed in click on "my check-in".  It should be on the left sign of the screen.

Hope this helps.

Good Luck 

 The check in tag is not working on the home page. No way to enter weight. I am new to Alli and would like to use all the support systems but cannot because this is not working properly.

Help please contact the tech support guys.

Gayle

 You can not check in until your 1 wk. date. Once you sign in it will be on the right side of your screen. Alli also sends and email on the day of your checkin reminding you that you can click on and it takes you to your checkin screen.

HI,

 I AM HAVING THE SAME PROBLEM TRYING TO PUT WJERE MY LOST WEIGHT GOES. THE SYSTEM TELLS ME THE SAME AS YOU, HOW CAN WE ENTER IT WHEN WE DONT KNOW WHERE TO GO..LOL

                         CAN ANYONE HELP US??

                                                     THANKS, LESLIE

The above posts are correct. You will not enter any information into the "my progress" area where your charts are. These charts are generated after you complete your check-ins. Your first check-in will not be for a week after the Capsule Start Date you selected during your registration. On your check-in date, there will be a "Check In Now" button under the "my goals" box on your myalliplan home page. You will also receive an email reminding you to check in.

Until then, you do not enter your weight loss. If you want to keep track of your weight daily or more than once during your check-in, you can do this in the online journal that is provided with myalliplan.

Hope this helps.

 Hi photomom,

I am new here also. I started alli a week ago and was excited to get my first weigh in started. I had the same problem though. It wouldn't let me enter it. I wrote an email to the company since we can't call them until tomorrow {Monday}.

Now I am trying to learn how to enter posts into this particular over 50 lb. to lose forum. I am starting by hitting reply to you to let you know you were not alone in your "weigh in" disappointment today. Now then can anyone please direct me how to be able to post here? Thanks so much! I am excited to start sharing my experiences. I have a good 75 lb. to lose to be at my appropriate weight for my 5'11 height & frame.

I would say Good Luck to all but I feel luck is something not in our control. We can be in control of ourselves. So with that explained I will wish everyone "happy positive thinking." We CAN do this! Yeah! 0:-)

 Hi Again,

Thanks for trying to help.

I received the email reminder from alli that it was time for my one week check in. I even got the weigh in box but it just does nothing when I click on it. Rats! Nexttttttttt ...

Never thought I'd be so excited to try to weigh in. And it was only 2 lb. but hey, it is my 2 lb. off! LoL 0:-)

 ~PS~ My post is showing that I wrote in 9/21/08 at 9 PM. It was actually 4 PM. Odd? LoL  0:-)

Hi Photomom:  I just started alli program too. Had the same problem with not being able to sighn in/weigh in.  I found I had 2 different days for weigh in.  That didn't work .  I also found out that you have to wait a full week befor you can weigh in and then you do it weekly.  I was surprised that i lost 10 ls. already.  I want to get down to 125.  God bless &
keep trying.  With the help of our friends and the alli program we can all do this.    FROM: Kathy (Russel guide)

Hi AngelPam49,

I am sorry that you are having problems. Unfortunately, this is not the board to get assistance with that part of the site. I had asked the alliadmin to respond to the previous posts. Now that you are continuing to have a problem I recommend that you go to the myalli technicalforums board for assistance or call the technical customer service line at 1-877- 4myalli (469-2554) (M-F, 10am – 6pm ET).

They will be able to help fix this for you,

Betty Kovacs, MS, RD

 PHOTOMOM:

I'm having the same problem - and I can't get an answer from teh Alli contact us page.. It's now June 5, 2009 and they haven't improved the user friendliness of the web sight.  I wonder if Alli web editor bothers to check e-mails or threads.

I'm frustrated also.

Rebadoo222

 Hello - I started taking ALLI this week.  My question is about the exercise chart.  I go to Curves" 3 times a week - would this be considered a "curcuit training program" on the activitiy log?  thanks shirley

 I am having the same issue. I signed up on the 7th, with my weigh-in day is set as Monday. The following Monday it didn't prompt me to weigh in, nor will it let me add my progress. When I went to check it says my next weigh-in is 09/21.. Which makes it sound as if I should have already weighed in for my first week. It also says my join date is 09/14, which is also not correct. I have been getting emails for over a week. I will try to call tomorrow during business hours, but this is indeed frustrating. I will post back here if the phone call gets me anywhere. Did anyone resolve their issues with this?

Good luck all and thanks!

~Jennifer