Problem viewing steps
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  • 08-17-2008 9:58 AM
    • please upgrade Flash player
    • bigduke
    • Platinum

    Problem viewing steps

     When I click on a step, the page just refreshes.  I am not able to read the detail about any of the steps.

    I have pop up blocker turned off.

    Mary

    Mary SW: 169.0 (6/18/08) CW: 141.0 # 28 down, 6 to go. Yea!  This is starting to sound really do-able! Goal: Size Perfect or 135 whichever comes first! 

  • 08-18-2008 12:45 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: Problem viewing steps

     From where are you accessing the steps? If you go to "my steps" from the left-hand menu, you should be able to view all of your past steps.

  • 08-23-2008 5:12 PM In reply to
    • please upgrade Flash player
    • bigduke
    • Platinum

    Re: Problem viewing steps

     Yes, that is where I am going.  It takes me to a page with the steps on it.  There is a little paragraph about the step.  Then therer is a link that says "view step".  That's where the page just refreshes.  I do not get to read the entire content of the step.  Surely there is more to each step than that tiny introductory paragraph?

    Mary

     

    Mary SW: 169.0 (6/18/08) CW: 141.0 # 28 down, 6 to go. Yea!  This is starting to sound really do-able! Goal: Size Perfect or 135 whichever comes first! 

  • 08-25-2008 2:35 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: Problem viewing steps

     On the right-hand side there should be links that take you to each step. Can you access your steps from here?

  • 08-25-2008 3:42 PM In reply to
    • please upgrade Flash player
    • bigduke
    • Platinum

    Re: Problem viewing steps

    No.  I keep getting the same page with just the brief description of the steps. 

     

    Mary SW: 169.0 (6/18/08) CW: 141.0 # 28 down, 6 to go. Yea!  This is starting to sound really do-able! Goal: Size Perfect or 135 whichever comes first! 

  • 08-25-2008 5:21 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: Problem viewing steps

    Did you recently restart your myalliplan account? It looks like you are currently on Step 2, which would explain why you are not able to view the other steps.

  • 08-25-2008 5:29 PM In reply to
    • please upgrade Flash player
    • bigduke
    • Platinum

    Re: Problem viewing steps

     No.  I did not.

    Can you fix this for me somehow?

     

    Mary SW: 169.0 (6/18/08) CW: 141.0 # 28 down, 6 to go. Yea!  This is starting to sound really do-able! Goal: Size Perfect or 135 whichever comes first! 

  • 08-26-2008 12:15 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: Problem viewing steps

    What was the last step you received?

  • 08-26-2008 4:21 PM In reply to
    • please upgrade Flash player
    • bigduke
    • Platinum

    Re: Problem viewing steps

     I cant read any of them in the entirety!

    When I click on VIEW STEP the only thing that happens is the same index page refreshes.  I can see NO details whatosever!

     

    Mary SW: 169.0 (6/18/08) CW: 141.0 # 28 down, 6 to go. Yea!  This is starting to sound really do-able! Goal: Size Perfect or 135 whichever comes first! 

  • 08-27-2008 1:48 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: Problem viewing steps

    That is odd. I've tested it on several accounts and have been able to pull up the entire step. Have you tried deleting your temporary internet files? Also, what browser are you using (IE, Firefox, Safari...)?

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