check n not working
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  • 10-12-2009 6:07 PM
    • please upgrade Flash player
    • leelee240
    • UnRanked

    check n not working

     my registered day to weigh n was monday, oct 12 but it wouldnt let me check in, am i doing something wrong?

     leah!!!

  • 10-13-2009 10:28 AM In reply to
    • please upgrade Flash player
    • alliadmin4
    • Silver

    • Moderator

    Re: check n not working

     Hi Leah,

    You signed up for the myalliplan program on Monday 10/5.  However, you must first complete the Start Plan 123 steps before check in.   This is a 10 step program.  Your check in would then be the following Monday after the 10 steps are complete.  This makes your first check in on Monday, 10/19. 
    You can also see your check in date by selecting the "my account" link after logging into the website.  You can edit here as well.

    Let us know if you need additional assistance.  Good luck on your journey!

    Thank you for your visiting allicircles. 

    If you need to report an adverse event or treatment effect regarding alli, please call us at 1-800-671-2554, M-F 9:00 a.m. – 4:30 p.m. ET (English/Spanish) so we can give you more personalized attention.

    If you’re having technical difficulties with the web site or with your enrollment in myalliplan, please call 1-877-4myalli (469-2554) M-F, 10:00 a.m. – 6:00 p.m. ET (English/Spanish) for assistance.

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