still having Problems with my check in
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  • 05-15-2008 10:21 AM
    • please upgrade Flash player
    • debpeters56
    • Silver

    still having Problems with my check in

    I have contacted you before regarding this problem.

    My check in day is Sunday.  I originally contact you via message boards because I was not receiving my check in emails until Monday.  The first would be available early Monday morning, the second notice came in the afternoon, even if I had completed checkin through the first email of the morning.

    You replied that my account was inactive, I've been using the website and checkins since March.  Then something was said regarding a date error.  As of this Monday morning, there was no first email, only the second "reminder" in the afternoon.  I sent a message referring to this on Monday, it has not been responded to, nor has it been posted.

    If the problem can not be resolved, so be it; I will cope.  But, at least, respond and let me know.

    Deb Peters

  • 05-16-2008 3:42 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: still having Problems with my check in

    Deb,

    Did you change your email in your "my account"? I'm seeing two different emails for your account. This might be the cause of the email error.

  • 05-16-2008 4:29 PM In reply to
    • please upgrade Flash player
    • oyez8o2rae
    • UnRanked

    Re: still having Problems with my check in

    Hi, I was wondering why I cant check-in anymore..?.? I try and then I get this :server error  We’re sorry, but myalli.com is experiencing an error. Please try again at a later time. 

    This has been going on for 2 weeks....and its kinda bugging me cause I look forward to check  in and updating my weight loss...Hope someone can help... 

      Renee`

    Renee'
  • 05-16-2008 4:35 PM In reply to
    • please upgrade Flash player
    • alliadmin3
    • Platinum

    • Moderator

    Re: still having Problems with my check in

    Please be sure that you are signed into your myalliplan account when you select to check in. You also might try clearing your cache and then signing back into myalli.com.

  • 05-19-2008 3:37 PM In reply to
    • please upgrade Flash player
    • oyez8o2rae
    • UnRanked

    Re: still having Problems with my check in

    Thank you very much! that worked!

    Renee'
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