Profile and Check in Question
message boards > tool help and site feedback > registration questions > Profile and Check in Question
Page 1 of 1 (2 items)
Rating Previous Next
Sort Posts:
  • 06-04-2009 7:15 PM
    • please upgrade Flash player
    • maxcat_83
    • UnRanked

    Profile and Check in Question

    Reply

     

    Im not sure who to ask about my question.  When I first registered on Alli.  I put my weight on as 232.  I found out the scale I was using was wrong and I actually weighted 244.  I went in to change my beginning weight to 244 on my profile and it seemed to update fine.  Now that I am doing my first check in it is still showing 232.   For my check in I entered in 237 for my current weight.  Its showing that I have not lost any weight.  But I have! this is really fustrating. How can I get my starting weight to show a 244 on my check ins so it is acurate.  Seeing a note that says I havent lost any weight when I have lost 7 pounds is totally underminds the whole idea of keeping track with a check in. 
  • 08-24-2009 2:02 PM In reply to
    • please upgrade Flash player
    • alliadmin4
    • Silver

    • Moderator

    Re: Profile and Check in Question

    Reply

     Hi,

    Please check your profile and let me know if this is still an issue.  We appreciate your patience and congrats on the weight loss!

    Thank you for your visiting allicircles. 

    If you need to report an adverse event or treatment effect regarding alli, please call us at 1-800-671-2554, M-F 9:00 a.m. – 4:30 p.m. ET (English/Spanish) so we can give you more personalized attention.

    If you’re having technical difficulties with the web site or with your enrollment in myalliplan, please call 1-877-4myalli (469-2554) M-F, 10:00 a.m. – 6:00 p.m. ET (English/Spanish) for assistance.

Page 1 of 1 (2 items)