The starting weight at my Profile is wrong but won't change
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  • 08-09-2009 2:54 AM
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    • SevenTheBorg
    • Copper

    The starting weight at my Profile is wrong but won't change

     I need some help; I check my weight on Saturdays and Today when I went to track my progress for the first time it has a wrong number as my starting weight.  I have edited my profile under my alli a 1000 times and after Id save it but nothing happens.

    Is there a way to fix this?

    Stressed spelled backwards is desserts.  Coincidence?  I think not! 




  • 08-24-2009 4:04 PM In reply to
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    • alliadmin4
    • Silver

    • Moderator

    Re: The starting weight at my Profile is wrong but won't change

     

     Hi,

    Are you still not seeing the accurate start weight.  Did you try to edit on the graph on myalliplan?  Let me know what proper start weight should be and I can try to assist.

    Thank you for your visiting allicircles. 

    If you need to report an adverse event or treatment effect regarding alli, please call us at 1-800-671-2554, M-F 9:00 a.m. – 4:30 p.m. ET (English/Spanish) so we can give you more personalized attention.

    If you’re having technical difficulties with the web site or with your enrollment in myalliplan, please call 1-877-4myalli (469-2554) M-F, 10:00 a.m. – 6:00 p.m. ET (English/Spanish) for assistance.

  • 09-08-2009 4:47 PM In reply to
    • please upgrade Flash player
    • SevenTheBorg
    • Copper

    Re: The starting weight at my Profile is wrong but won't change

     Hi Admin, so sorry I didn't see your message before, I get kind of confused still on the board.  Yes I can now see everything OK. 

    Thanks a lot !

    Stressed spelled backwards is desserts.  Coincidence?  I think not! 




  • 09-09-2009 11:29 AM In reply to
    • please upgrade Flash player
    • alliadmin4
    • Silver

    • Moderator

    Re: The starting weight at my Profile is wrong but won't change

     No problem.  Glad it is now showing correct information for you.

    Thank you for your visiting allicircles. 

    If you need to report an adverse event or treatment effect regarding alli, please call us at 1-800-671-2554, M-F 9:00 a.m. – 4:30 p.m. ET (English/Spanish) so we can give you more personalized attention.

    If you’re having technical difficulties with the web site or with your enrollment in myalliplan, please call 1-877-4myalli (469-2554) M-F, 10:00 a.m. – 6:00 p.m. ET (English/Spanish) for assistance.

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