Starting weight/current weight
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  • 09-30-2009 12:57 PM
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    • GonnaBslimAgain
    • UnRanked

    Starting weight/current weight

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    When I registered, I actually recorded the wrong starting weight, I put 167 and it should've been 163, I've tried to figure out how to change this, but haven't had any success, please help, so I can get myalli profile on the right track, thank you, GonnaBslimAgain 

    Determined to be slim again in Hazard, KY. 
  • 10-01-2009 10:14 AM In reply to
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    • alliadmin4
    • Silver

    • Moderator

    Re: Starting weight/current weight

    Reply

    Hi

    You can edit your start weight by logging into myalli.com website.  Select 'my account' link on upper right corner.  Then select edit button for the weight detail area on the page home > my account > update myalliplan details.

     

    Thank you for your visiting allicircles. 

    If you need to report an adverse event or treatment effect regarding alli, please call us at 1-800-671-2554, M-F 9:00 a.m. – 4:30 p.m. ET (English/Spanish) so we can give you more personalized attention.

    If you’re having technical difficulties with the web site or with your enrollment in myalliplan, please call 1-877-4myalli (469-2554) M-F, 10:00 a.m. – 6:00 p.m. ET (English/Spanish) for assistance.

  • 10-07-2009 3:15 PM In reply to
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    • twizt14me
    • UnRanked

    Re: Starting weight/current weight

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    hey, I did the same thing I put my start wieght at 220 it was actually 232 so i changed it and now i,m 213 it says i only lost 1 pound now, this is frustrating for me

    pat mitchell
  • 10-08-2009 11:13 AM In reply to
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    • alliadmin4
    • Silver

    • Moderator

    Re: Starting weight/current weight

    Reply

     Hi,

    I reviewed your profile.  I see that you have changed start weight and it is reflected as 232 on my account page, the weight chart, and in the profile on allicircles. I see your last weigh in shows 219 on 10/6.  This makes a loss of 13 pounds, which is correctly reflected on the chart and profile page.

    If you are seeing one pound loss somewhere else, please let me know the page title, so I can research.  All the best!

    Thank you for your visiting allicircles. 

    If you need to report an adverse event or treatment effect regarding alli, please call us at 1-800-671-2554, M-F 9:00 a.m. – 4:30 p.m. ET (English/Spanish) so we can give you more personalized attention.

    If you’re having technical difficulties with the web site or with your enrollment in myalliplan, please call 1-877-4myalli (469-2554) M-F, 10:00 a.m. – 6:00 p.m. ET (English/Spanish) for assistance.

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