Deleting items
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  • 10-12-2009 8:36 AM
    • please upgrade Flash player
    • hwimps
    • UnRanked

    Deleting items

    Reply

    I tracked my nutritional intake on this site everyday a year ago.
    I got pregnant and quit, and I come back, ready to pick up where I left off...and I can't delete any items off my meal plan.

    Everytime I try, I get a server error, and re-directed to a blank page that attempts to load until the cows come home. I've tried using multiple browsers (Firefox, IE, Google Chrome), and they all have the same issue. Is there something I'm doing wrong? Is there something wrong with the site? Is someone working to resolve this issue?
  • 10-12-2009 8:53 AM In reply to
    • please upgrade Flash player
    • Closer2Fine
    • UnRanked

    Re: Deleting items

    Reply

    I am having the same issues. 
  • 10-12-2009 11:25 AM In reply to
    • please upgrade Flash player
    • alliadmin4
    • Silver

    • Moderator

    Re: Deleting items

    Reply

     Hi,

    I can recreate the error.  i have reported it to the technical team for an immediate fix.  We will let you know when to try again.  We appreciate your patience.

     

    Thank you for your visiting allicircles. 

    If you need to report an adverse event or treatment effect regarding alli, please call us at 1-800-671-2554, M-F 9:00 a.m. – 4:30 p.m. ET (English/Spanish) so we can give you more personalized attention.

    If you’re having technical difficulties with the web site or with your enrollment in myalliplan, please call 1-877-4myalli (469-2554) M-F, 10:00 a.m. – 6:00 p.m. ET (English/Spanish) for assistance.

  • 10-12-2009 1:01 PM In reply to
    • please upgrade Flash player
    • alliadmin4
    • Silver

    • Moderator

    Re: Deleting items

    Reply

     

     This issue has been fixed.  Please try again.

    Thank you for your visiting allicircles. 

    If you need to report an adverse event or treatment effect regarding alli, please call us at 1-800-671-2554, M-F 9:00 a.m. – 4:30 p.m. ET (English/Spanish) so we can give you more personalized attention.

    If you’re having technical difficulties with the web site or with your enrollment in myalliplan, please call 1-877-4myalli (469-2554) M-F, 10:00 a.m. – 6:00 p.m. ET (English/Spanish) for assistance.

  • 10-12-2009 1:01 PM In reply to
    • please upgrade Flash player
    • alliadmin4
    • Silver

    • Moderator

    Re: Deleting items

    Reply

     This problem has been fixed.  Please try again. 

    Thank you for your visiting allicircles. 

    If you need to report an adverse event or treatment effect regarding alli, please call us at 1-800-671-2554, M-F 9:00 a.m. – 4:30 p.m. ET (English/Spanish) so we can give you more personalized attention.

    If you’re having technical difficulties with the web site or with your enrollment in myalliplan, please call 1-877-4myalli (469-2554) M-F, 10:00 a.m. – 6:00 p.m. ET (English/Spanish) for assistance.

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