flipflopmom, You can contact the customer service telephone line at 1-877-4myalli (469-2554). They should be able to provide you additional assistance.
Posted to
registration questions
(Forum)
by
alliadmin3
on
08-21-2009
Linda, Please try accessing it again. Thank you.
Posted to
message board questions
(Forum)
by
alliadmin3
on
08-21-2009
Ktstato, These threads are in the "myalliplan forums". Here is a link to the forum: http://community.myalli.com/forums/default.aspx?GroupID=8 To access it, you must be registered in my alli plan. If you are and are still unable to view these forums, please let us know. Thank you!
Posted to
message board questions
(Forum)
by
alliadmin3
on
08-21-2009
trhender, Your check-ins are only once per week. On your check-in date you will have a "Check In Now" button on your home page. Are you automatically signed in? Try signing out, deleting your temporary Internet files, and then signing back into my alli plan.
Posted to
website feedback forums
(Forum)
by
alliadmin3
on
08-21-2009
ladypaplion, The items in your list of favorites can be arranged alphabetically by the name of the meal, the number of calories, the total fat grams, the item's rating, and by the items you entered vs the items you've selected as favorites. Just select the title at the top of each column to sort the items.
Posted to
website feedback forums
(Forum)
by
alliadmin3
on
08-21-2009
kmelton, The site is currently working. Try clearing your cache/deleting your temporary Internet files and signing back in. This should help reduce the server error messages.
Posted to
website feedback forums
(Forum)
by
alliadmin3
on
08-21-2009
bizforvc, It looks like you've successfully checked in. Is everything updated correctly on your profile?
Posted to
website feedback forums
(Forum)
by
alliadmin3
on
08-21-2009
Monica, Yes, you should be receiving emails from myalliplan@myalli.com . Add this address to your contact list to ensure that these are not filtered into your junk mail.
Posted to
myalliplan questions
(Forum)
by
alliadmin3
on
08-21-2009
Olga, These sections will contain charts based on the answers you provide in the survey with your first weekly check-in. The information is entered weekly when you complete your check-in survey, and is not tied to the meal plan or activity plan tools.
Posted to
myalliplan questions
(Forum)
by
alliadmin3
on
08-21-2009
ajoyner728, When you create an entry it will be saved on your main journal page. If you do not see it posted automatically, log out and then sign back in to refresh your account.
Posted to
website feedback forums
(Forum)
by
alliadmin3
on
08-19-2009